Spam System Design
by Mark Dalrymple
and Bill Schneider
I. Essentials
II. Introduction
The spam package allows the user to send mass e-mail to a group of
users, selected with a database query. It provides a set of common
user-interface pages that can be linked from any other ACS application
that wishes to include a spam feature. These pages will initally be
linked from the subsite admin/groups/one page, so subsite
administrators can send spam to all the members of a group.
The spam package uses the acs-mail package as the store for message
content, so all spam content also ends up in the
acs_contents
; the acs-mail package also handles the
generation of multipart/alternative e-mail for us, and the actual
transport of outgoing message via ns_sendmail
.
The spam package is intended to be used as a singleton service, so
other applications can link to a single instance of the spam package.
III. Historical Considerations
Previous versions of ACS included a feature for sending mass e-mail to
groups of users. There were two separate but nearly-identical sets of
pages for providing nearly the same features: one for administrators
to send spam to a group of users, and one for group members to spam
each other. We expect that the enhanced object-level permissioning in
ACS 4.1 will prevent us from needing this kind of cut-and-paste
programming.
IV. Competitive Analysis
N/A
V. Design Tradeoffs
Picking groups of recipients
Spamming groups of users chosen with different sets of criteria
is a feature that can be incorporated into a variety of different
applications; for example:
- bboard: a forum admin sends mail to all users who have posted
more than N messages in D days
- subsite: send mail to all users who are members of group G
- file-storage: send mail to all users who have downloaded a file F
Ultimately, we would like the ability for each package author to
register a type of criteria centrally with a user-classes service; and
then the spam pages could present a central interface for picking a
group of users to spam based on cross-package criteria.
This is part of a larger data-mining or personalization problem, and
is out of the scope of the current spam service. So, for now, we
require that each application provide a SQL query returning a list of
party_id
's as spam recipients as a parameter to the pages
that create a new spam message. We prevent SQL tampering by
passing it as a client property (using
ad_{get|set}_client_property
) instead of passing it as
a URL variable.
Use of acs-mail
We use acs-mail for basic message storage and transport
services, since there is already an e-mail queue processing procedure,
and storing messages in the acs_mail
table means that
outgoing spams are content items in the acs_contents
table.
Since acs-mail is still under development and its specifications
are subject to change, we will suggest some enhancements for acs-mail
as follows:
- The mail-queue processor procedure
(
acs_mail_process_queue
) should use the user's
prefer_text_only_p
setting in
user_preferences
, and, in the case of
multipart/alternative
mail, just send the user the
plain-text portion in case their mail reader is broken.
- We'd like to supply the name of a PL/SQL function that filters the
mail body content before it is sent to the user, given a party_id as a
parameter. This would allow spam to implement a mail merge function,
without creating a trivially-different
acs_mail_body
for
each recipient.
VI. API
Tcl
We will provide a procedure spam_base
for returning the
base URL where the spam package is mounted. This function will be
called from other packages to get a URL to the spam system. We will
also provide a function that wraps the call to the PL/SQL functions
for inserting and updating messages in the database
(spam_new_message
and spam_update_message
).
Also, we will include a "sweeper" procedure that periodically polls
for spam that has been approved by an administrator and whose
send-time has passed; these messages will be pushed into the acs-mail
service's outgoing mail queue (acs_mail_queue_outgoing
)
for transport.
PL/SQL
The spam system will extend the ACS Mail service, and will include
a PL/SQL package with a new
function to create a new spam
message object. There will also be an edit
method for
editing a spam message, or updating its status fields.
VI. Data Model Discussion
Spam will not have much of its own data model; rather, it will extend
the acs-mail service's data model. This allows us to build on top of
acs-mail rather than re-inventing it. This also results in messages
being stored in the acs-content
service, consolidating
our usage of BLOB columns in the database schema.
Spam only needs to keep track of four things beyond what
acs-mail does:
VIII. User Interface
We will create the following pages as the spam user interface:
End users
-
spam-add: creates a new row in spam_messages, and displays the main
spam-entry form; includes textarea for text, content-type radio
buttons (plain text/HTML), date-to-send widget, the count of users to
be spammed, and a confirmation button. Form posts to spam-confirm.
- spam-confirm: displays text as it will go out and gives "are you sure"
button. Posts to spam-send
- spam-send: updates all columns in spam_messages table. Displays
confirmation method "you may edit with spam-edit or view status with
..."
- spam-edit: displays same form as spam-add, but posts to spam-update
- spam-update: does update instead of insert
- spam-status: shows the status of a single spam message; also gives
admins a widget to approve pending spam
- We will also modify the "group/one" page in acs-subsite to link to
spam-add.
Subsite administrators
- spam-queue: display the entire spam_messages table with links to
spam-status
- spam-remove: delete/disable a spam message
ACS Administrators
- ACS (site-wide) admins will have a page for entering arbitrary SQL
queries for picking groups of users.
bschneid@arsdigita.com
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