Ticket #@ticket_id@ @context_bar@ [ @option_bar@ ]

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State: @ticket.state@
@category_name@: @ticket.category@
Priority: @ticket.pretty_priority@
Severity: @ticket.pretty_severity@
Subject: @ticket.subject@
Description: @ticket.description@
Created: @ticket.created@
Submitted by: @ticket.submitted_by@
Assigned to: Nobody @assignee.name@,

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