select user_identification_id from ec_user_identification where user_id = :user_id insert into ec_user_identification (user_identification_id, user_id) values (:user_identification_id, :user_id) insert into ec_cs_issue_type_map (issue_id, issue_type) values (:issue_id, :issue_type) insert into ec_customer_service_actions (action_id, issue_id, interaction_id, action_details) values (:action_id, :issue_id, :interaction_id, :action_details)