Index: openacs-4/packages/proctoring-support/catalog/proctoring-support.en_US.ISO-8859-1.xml =================================================================== RCS file: /usr/local/cvsroot/openacs-4/packages/proctoring-support/catalog/Attic/proctoring-support.en_US.ISO-8859-1.xml,v diff -u -r1.1.2.5 -r1.1.2.6 --- openacs-4/packages/proctoring-support/catalog/proctoring-support.en_US.ISO-8859-1.xml 18 Aug 2020 13:54:22 -0000 1.1.2.5 +++ openacs-4/packages/proctoring-support/catalog/proctoring-support.en_US.ISO-8859-1.xml 19 Aug 2020 16:35:40 -0000 1.1.2.6 @@ -7,8 +7,8 @@ Camera cannot be recorded. The error is: You are working with a browser that does not support the automated exam-supervision. Please use the latest version of Google <a href='https://www.google.com/chrome/'>Chrome</a>. No camera was recognized. Possible causes are:<ul><li><b>The camera is not selected in Google Chrome</b>: In Google Chrome go to \"Settings\" |\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\" and select the correct camera.</li><li><b>The camera is already being used by another program</b>: Check whether the camera is currently running in another application (e.g. MS Teams). (Windows) Go to \"Camera\" | \"Desktop apps\" and check which desktop apps are currently using the camera. If desktop apps are currently accessing the camera, stop camera recording in those applications.(MacOS) Check that there is a light next to the built-in camera. If so, restart the computer.</li><li><b>There is no camera</b>: (Windows) Open the device manager and check whether a camera is displayed under \"Image devices\", \"Camera\" or \"Integrated camera\". (MacOS) Under \"System Settings\" go to \"Security\" | \"Data protection\" and check whether a camera is listed in the sidebar under \"Camera\". If no camera is displayed, then connect an external camera to your computer.</li><li><b>An external camera is not connected</b>: Connect the external camera to your computer.</li><li><b>The external camera is not switched on</b>: Switch on the external camera if it has a switch.</li><li><b>The camera is deactivated</b>: (Windows) Open the device manager and check whether the displayed camera is deactivated under \"Image devices\", \"Camera\" or \"Integrated camera\". If so, right click on the camera and select \"Activate\". (MacOS) Restart the computer to reinstall the camera driver.</li><li><b>The driver of the camera is out of date</b>: (Windows) Open the device manager and go to\"Image devices\", \"Camera\" or \"Integrated camera\". Right click on your camera and update the camera's driver. (MacOS) Restart the computer to reinstall the camera driver.</li><li><b>The camera is blocked by an antivirus program</b>: Allow your antivirus program or the antivirus extension in Google Chrome to use the camera or deactivate all antivirus programs for the duration of the exam.</li><li><b>Other sources of error (MacOS)</b>: Check whether the camera is activated and working: <a href='https://support.apple.com/en-us/HT211130'>link to instructions</a>.</li></ul> - Your camera cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The camera is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" |\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The camera is blocked for LEARN in Google Chrome</b>: In Google Chrome go to \"Settings\"|\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The camera is blocked for Google Chrome (MacOS)</b>: Go to \"System Settings\" | \"Security\" |\"Privacy\" and then in the sidebar on \"Camera\". Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The camera is blocked in the system settings for apps or desktop apps (Windows)</b>: Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check if apps and desktop apps are allowed to access your camera. If not, set the slider to \"On\".</li><li><b>The camera is blocked in the system settings</b>: (Windows) Open the system settings of your computer and go to \"Camera\". Check whether camera access is generally activated. If not, goto \"Change\" to activate general camera access. (MacOS) Check that the camera is activated and working</b>: link to instructions.</li><li><b>The camera was switched off due to insufficient power supply (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to\"Camera\". Check that camera access is still enabled for this device. If not, go to \"Change\" to reactivate camera access.</li></ul> - Your camera cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The camera is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" |\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The camera is blocked for LEARN in Google Chrome</b>: In Google Chrome go to \"Settings\"|\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The camera is blocked for Google Chrome (MacOS)</b>: Go to \"System Settings\" | \"Security\" |\"Privacy\" and then in the sidebar on \"Camera\". Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The camera is blocked in the system settings for apps or desktop apps (Windows)</b>: Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check if apps and desktop apps are allowed to access your camera. If not, set the slider to \"On\".</li><li><b>The camera is blocked in the system settings</b>: (Windows) Open the system settings of your computer and go to \"Camera\". Check whether camera access is generally activated. If not, goto \"Change\" to activate general camera access. (MacOS) Check that the camera is activated and working</b>: link to instructions.</li><li><b>The camera was switched off due to insufficient power supply (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to\"Camera\". Check that camera access is still enabled for this device. If not, go to \"Change\" to reactivate camera access.</li></ul> + Your camera cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The camera is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" |\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The camera is blocked for %system_name% in Google Chrome</b>: In Google Chrome go to \"Settings\"|\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The camera is blocked for Google Chrome (MacOS)</b>: Go to \"System Settings\" | \"Security\" |\"Privacy\" and then in the sidebar on \"Camera\". Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The camera is blocked in the system settings for apps or desktop apps (Windows)</b>: Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check if apps and desktop apps are allowed to access your camera. If not, set the slider to \"On\".</li><li><b>The camera is blocked in the system settings</b>: (Windows) Open the system settings of your computer and go to \"Camera\". Check whether camera access is generally activated. If not, goto \"Change\" to activate general camera access. (MacOS) Check that the camera is activated and working</b>: link to instructions.</li><li><b>The camera was switched off due to insufficient power supply (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to\"Camera\". Check that camera access is still enabled for this device. If not, go to \"Change\" to reactivate camera access.</li></ul> + Your camera cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The camera is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" |\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The camera is blocked for %system_name% in Google Chrome</b>: In Google Chrome go to \"Settings\"|\"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Camera\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The camera is blocked for Google Chrome (MacOS)</b>: Go to \"System Settings\" | \"Security\" |\"Privacy\" and then in the sidebar on \"Camera\". Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The camera is blocked in the system settings for apps or desktop apps (Windows)</b>: Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check if apps and desktop apps are allowed to access your camera. If not, set the slider to \"On\".</li><li><b>The camera is blocked in the system settings</b>: (Windows) Open the system settings of your computer and go to \"Camera\". Check whether camera access is generally activated. If not, goto \"Change\" to activate general camera access. (MacOS) Check that the camera is activated and working</b>: link to instructions.</li><li><b>The camera was switched off due to insufficient power supply (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to\"Camera\". Check that camera access is still enabled for this device. If not, go to \"Change\" to reactivate camera access.</li></ul> Check again If automated exam-supervision is activated, the system will create recordings of the participants and their screen. Desktop cannot be recorded. Error is: @@ -194,8 +194,8 @@ Grant access to your microphone Microphone cannot be recorded. Error is: No microphone was recognized. Possible causes are:<ul><li><b>The active microphone is not selected in Google Chrome</b>: In Google Chrome go to \"Settings\"| \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\" and select the correct microphone.</li><li><b>There is no internal microphone</b>: (Windows) Open the control panel of your computer, go to \"Sound\" | \"Input\" and check that a microphone is listed. (MacOS) Under \"System Settings\" go to \"Security\" | \"Privacy\" and check whether a microphone is listed under \"Microphone\" in the sidebar. If no microphone is listed, connect an external microphone to your computer.</li><li><b>The internal microphone is defect or not installed correctly</b>: (Windows) Open the control panel of your computer, go to \"Sound\" | \"Input\" and test the microphone displayed there. Troubleshoot if necessary. (MacOS) Restart the computer to reinstall the sound driver.</li><li><b>The microphone driver is out of date</b>: (Windows) Open the device manager and go to \"Audioinputs and -outputs\". Right click on your microphone and update the microphone's driver. (MacOS) Restart the computer to reinstall the sound driver.</li><li><b>The external microphone is not connected</b>: Connect the external microphone to your computer.</li><li><b>The external microphone is not switched on</b>: Switch on the external microphone if it has aswitch.</li></ul> - Your microphone cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The microphone is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" | \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The microphone is blocked for LEARN in Google Chrome</b>: In Google Chrome go to \"Settings\"| \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The microphone is blocked for Google Chrome (MacOS)</b>: Go to \"System Preferences\" and\"Security\" | \"Privacy\" and then on \"Microphone\" in the sidebar. Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The microphone is blocked in the system settings for apps and desktop apps (Windows)</b>:Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check that apps and desktop apps can access your microphone. If not, then set the slider there to \"On\".</li><li><b>The microphone is blocked in the system settings (Windows)</b>: Open the system settings of your computer and go to \"Microphone\". Check that microphone access is enabled for this device. If not, go to \"Change\" to activate microphone access.</li><li><b>The microphone has been switched off to save power (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to \"Microphone\". Check that microphone access is still enabled for this device. If not, go to \"Change\" to reactivate microphone access.</li></ul> - Your microphone cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The microphone is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" | \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The microphone is blocked for LEARN in Google Chrome</b>: In Google Chrome go to \"Settings\"| \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The microphone is blocked for Google Chrome (MacOS)</b>: Go to \"System Preferences\" and\"Security\" | \"Privacy\" and then on \"Microphone\" in the sidebar. Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The microphone is blocked in the system settings for apps and desktop apps (Windows)</b>:Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check that apps and desktop apps can access your microphone. If not, then set the slider there to \"On\".</li><li><b>The microphone is blocked in the system settings (Windows)</b>: Open the system settings of your computer and go to \"Microphone\". Check that microphone access is enabled for this device. If not, go to \"Change\" to activate microphone access.</li><li><b>The microphone has been switched off to save power (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to \"Microphone\". Check that microphone access is still enabled for this device. If not, go to \"Change\" to reactivate microphone access.</li></ul> + Your microphone cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The microphone is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" | \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The microphone is blocked for %system_name% in Google Chrome</b>: In Google Chrome go to \"Settings\"| \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The microphone is blocked for Google Chrome (MacOS)</b>: Go to \"System Preferences\" and\"Security\" | \"Privacy\" and then on \"Microphone\" in the sidebar. Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The microphone is blocked in the system settings for apps and desktop apps (Windows)</b>:Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check that apps and desktop apps can access your microphone. If not, then set the slider there to \"On\".</li><li><b>The microphone is blocked in the system settings (Windows)</b>: Open the system settings of your computer and go to \"Microphone\". Check that microphone access is enabled for this device. If not, go to \"Change\" to activate microphone access.</li><li><b>The microphone has been switched off to save power (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to \"Microphone\". Check that microphone access is still enabled for this device. If not, go to \"Change\" to reactivate microphone access.</li></ul> + Your microphone cannot be recorded because it has no permission to do so. Possible causes are:<ul><li><b>The microphone is blocked in Google Chrome</b>: In Google Chrome go to \"Settings\" | \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". If the slider is on \"Blocked\", then set it to \"Ask before accessing (recommended)\".</li><li><b>The microphone is blocked for %system_name% in Google Chrome</b>: In Google Chrome go to \"Settings\"| \"Privacy and security\" | \"Site Settings\" | \"Permissions\" | \"Microphone\". Check whether there are links to WU websites under \"Block\". Delete these websites from the list by clicking on the garbage can symbol.</li><li><b>The microphone is blocked for Google Chrome (MacOS)</b>: Go to \"System Preferences\" and\"Security\" | \"Privacy\" and then on \"Microphone\" in the sidebar. Activate the checkbox next to Google Chrome. Restart Google Chrome.</li><li><b>The microphone is blocked in the system settings for apps and desktop apps (Windows)</b>:Open the system settings of your computer and go to \"Apps\" and \"Desktop apps\". Check that apps and desktop apps can access your microphone. If not, then set the slider there to \"On\".</li><li><b>The microphone is blocked in the system settings (Windows)</b>: Open the system settings of your computer and go to \"Microphone\". Check that microphone access is enabled for this device. If not, go to \"Change\" to activate microphone access.</li><li><b>The microphone has been switched off to save power (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to \"Microphone\". Check that microphone access is still enabled for this device. If not, go to \"Change\" to reactivate microphone access.</li></ul> The microphone's sound recording is insufficient. Possible causes are:<ul><li><b>The volume of the microphone is set too low</b>: Turn up the input volume. (Windows) Openyour computer's control panel and go to \"Sound\" | \"Input\" | \"Device properties\". Adjust the volume here. (MacOS) Click on \"System Preferences\" | \"Sound\" and open the \"Input\" tab.Adjust the input volume on your microphone.</li><li><b>The microphone is muted</b>: Unmute it. Check the corresponding keyboard commands and all hardware settings such as the mute function directly in the sound settings or on the microphone / headset itself.</li></ul> Online-supervision has ended but is still activated for this course. Please close Google Chrome to completely exit the exam environment or restart the automated online supervision by clicking \"OK\" to re-enter the exam environment. Mobile devices are unsupported. @@ -208,7 +208,7 @@ Photo Finish The screen cannot be recorded because you selected the wrong screen area. Select \"Your Entire Screen\" by clicking on the screen and then on \"Share\". - LEARN shows that your camera is producing black or otherwise indiscernible pictures at the moment. This could invalidate your exam attempt! Please check the following: <ul> <li><b>Is the camera obstructed?</b> Uncover the camera lens.</li> <li><b>Is it too dark in the room?</b> Turn on a light source or open the curtains.</li> <li><b>Was the camera turned off to save power (Windows)?</b> Connect your computer to a power source. Open the system settings of your computer and go to \"Camera \". Check whether camera access is still enabled for this device. If not, go to \"Change \" to reactivate camera access.</li> <li><b>Other sources of error (MacOS)</b>: Check whether the camera is still activated and working: <a href='https://support.apple.com/en-us/HT211130'>link to instructions</a>.</li> </ul> + %system_name% shows that your camera is producing black or otherwise indiscernible pictures at the moment. This could invalidate your exam attempt! Please check the following: <ul> <li><b>Is the camera obstructed?</b> Uncover the camera lens.</li> <li><b>Is it too dark in the room?</b> Turn on a light source or open the curtains.</li> <li><b>Was the camera turned off to save power (Windows)?</b> Connect your computer to a power source. Open the system settings of your computer and go to \"Camera \". Check whether camera access is still enabled for this device. If not, go to \"Change \" to reactivate camera access.</li> <li><b>Other sources of error (MacOS)</b>: Check whether the camera is still activated and working: <a href='https://support.apple.com/en-us/HT211130'>link to instructions</a>.</li> </ul> The image recording by the camera is insufficient. Possible causes are: <ul> <li><b>The camera is sending black images because the camera is obstructed</b>: Free the camera lens.</li> <li><b>The camera is sending black images because it is too dark in the room</b>: Switch on a light source or open the curtains.</li> <li><b>The camera is blocked in the system settings for apps (Windows)</b>: Open the system settings of your computer and go to \"Apps \". Check if apps are allowed to access your camera. If not, set the slider to \"On \".</li> <li><b>The camera was turned off to save power (Windows)</b>: Connect your computer to a power source. Open the system settings of your computer and go to \"Camera \". Check whether camera access is still enabled for this device. If not, go to \"Change \" to reactivate camera access.</li> <li><b>Other sources of error (MacOS)</b>: Check whether the camera is still activated and working: <a href='https://support.apple.com/en-us/HT211130'>link to instructions</a>.</li> </ul> Important Note:<br><br>System shows that your desktop is producing black or otherwise indiscernible pictures at the moment. This could invalidate your exam attempt!<ul><li>Please make sure that your device is plugged into a power cord and that you are not running on battery.</li></ul> Your microphone is muted. Possible causes are:<ul><li><b>The microphone is muted in the software settings</b>: Unmute it. (Windows) Open \"Microphone Properties\". If the microphone is muted under \"Level\", click on the loudspeaker symbol to unmute it. (MacOS) Click on \"System Preferences\" | \"Sound\" and open the \"Input\" tab. Remove the check mark next to \"Mute.\"</li><li><b>The microphone is deactivated</b>: (Windows) Open the control panel of your computer and go to \"Sound\" | \"Input\" | \"Manage audio devices\". Check if your microphone is listed under \"Disabled\". If so, activate it by clicking on the microphone name. (MacOS) Restart the computer to reinstall the camera driver.</li></ul>